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Author Topic: Acck! Help! CB Profiles are blank screens!  (Read 961 times)
Christina
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Acck! Help! CB Profiles are blank screens!
« on: March 09, 2007, 07:30:50 PM »
We are on
Joomla 1.0.11
JSMF 2.0.2
SMF 1.1.2
CB  1.0.2

Forgive me if this was already covered, I've searched and didn't find it.  If you know it was already covered, please point me to the post.  Otherwise, any help in solving ASAP would be SO appreciated.

We want to keep SMF and CB profiles separate (the CB profiles have a lot of info that we only want the user and the administrators to know, they are allowed to modify their own smf profiles and include any info they want others to have) so I have not installed any of the plugins that link the profiles of the two.  I have the cbsmf plugin installed.

Prior to the last upgrade, we could have 2 avatars - a CB one and an SMF one.  We had it so the CB one was a photo of the member, and they could put anything they wanted on the SMF one.  After the last upgrade, we lost that ability, and just ended up with the red X on the CB avatar after they uploaded their SMF avatar.

Well after this upgrade, I decided to see if I could use a separate CB avatar since the SMF one doesn't backward update.  I just used one of the default images in CB, and after I submitted it, it went to a blank screen.  I can't see any profile information in CB at all.  I logged out and logged in with my test ID, and that ID also is getting a blank screen when trying to access the CB Profile.  It did not update the SMF avatar, which I thought it might do.

Just wanted to add that the error reported by IE is Line: 5, Char: 1, Error: 'WIDTH' is undefined, Code: 0

And the errorlog in Cpanel shows a lot of "File does not exist" errors.
« Last Edit: March 09, 2007, 07:43:51 PM by Christina » Logged
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Re: Acck! Help! CB Profiles are blank screens!
« Reply #1 on: March 10, 2007, 12:50:29 PM »
Not sure what you are referring to when you say "since the SMF one doesn't backward update".  But blank screen problems are covered in the JSMF User Guide and in the help topic(see my sig).
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Christina
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Re: Acck! Help! CB Profiles are blank screens!
« Reply #2 on: March 10, 2007, 05:52:56 PM »
Quote from: -Wolverine on March 10, 2007, 12:50:29 PM
Not sure what you are referring to when you say "since the SMF one doesn't backward update".  But blank screen problems are covered in the JSMF User Guide and in the help topic(see my sig).

From the changelog: 2.0.2-2.  Fixed problem where CB avatars tried to sync back to CB from SMF

And I did read http://www.joomlahacks.com/component/option,com_smf/Itemid,94/topic,2665.0
6) Blank screen?  That is a clear sign of a php fatal error either do to configuration or memory allocation.  Turn your joomla error reporting in joomla global configuration->server tab to maximum.  If you do not see the error being displayed on the page after doing so you will need to check your php error_log.  The php error_log location is defined in your php.ini and will be different on just about every host.  To find its location check either with your webhost or read about it on www.php.net.  If you are unable in any way to get the error_log you can enable it at runtime by adding the following code to your joomla index.php file at the top:

And I checked the error log and provided the errors to you. I looked in the administrator directory and found another error_log and it has these errors from the past two days.
[08-Mar-2007 14:01:29] PHP Warning:  fopen(/home/smomc/public_html//configuration.php) [<a href='function.fopen'>function.fopen</a>]: failed to open stream: Permission denied in /home/smomc/public_html/administrator/components/com_config/admin.config.php on line 365
[09-Mar-2007 17:31:48] PHP Warning:  Missing argument 1 for moscomprofilerTabs::store() in /home/domain/public_html/administrator/components/com_comprofiler/comprofiler.class.php on line 807
[09-Mar-2007 17:47:13] PHP Warning:  Missing argument 1 for moscomprofilerTabs::store() in /home/domain/public_html/administrator/components/com_comprofiler/comprofiler.class.php on line 807
[09-Mar-2007 17:48:09] PHP Warning:  Missing argument 1 for moscomprofilerTabs::store() in /home/domain/public_html/administrator/components/com_comprofiler/comprofiler.class.php on line 807
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Re: Acck! Help! CB Profiles are blank screens!
« Reply #3 on: March 12, 2007, 11:07:11 PM »
Quote from: Christina on March 10, 2007, 05:52:56 PM
From the changelog: 2.0.2-2.  Fixed problem where CB avatars tried to sync back to CB from SMF

And I checked the error log and provided the errors to you. I looked in the administrator directory and found another error_log and it has these errors from the past two days.
[08-Mar-2007 14:01:29] PHP Warning:  fopen(/home/smomc/public_html//configuration.php) [<a href='function.fopen'>function.fopen</a>]: failed to open stream: Permission denied in /home/smomc/public_html/administrator/components/com_config/admin.config.php on line 365
[09-Mar-2007 17:31:48] PHP Warning:  Missing argument 1 for moscomprofilerTabs::store() in /home/domain/public_html/administrator/components/com_comprofiler/comprofiler.class.php on line 807
[09-Mar-2007 17:47:13] PHP Warning:  Missing argument 1 for moscomprofilerTabs::store() in /home/domain/public_html/administrator/components/com_comprofiler/comprofiler.class.php on line 807
[09-Mar-2007 17:48:09] PHP Warning:  Missing argument 1 for moscomprofilerTabs::store() in /home/domain/public_html/administrator/components/com_comprofiler/comprofiler.class.php on line 807

The changelog entry refers to an avatar that was previously synchronized from CB to SMF.  In 2.0.2 it will not go back to CB.  It has no effect on any newly created avatar in either SMF or CB.

As for the other issues, it seems something is not quite right with your CB installation or some other plugin you might be using.  My plugin does not call the store function.  You might try checking at joomlapolis.com.
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