For whatever reason, I've had several users do a "lost password" recently, then they try to login on the Joomla side with the new password and get Incorrect Username Or Password. I've had to reset their passwords manually, and only then does it work. Any ideas why? (And yes, I have searched, and nothing comes up, so if it's already been an issue for someone, I am not finding it). I'm using the Community Builder Login.
I'm on Joomla 1.0.11 Community Builder 1.0.1 JSFM 2.0 Beta 3 SMF 1.1 RC3
« Last Edit: October 02, 2006, 04:28:18 PM by Christina »
so they requested a password reset from SMF or CB?
Sorry - from CB, and when I reset it manually in CB, it IS updating SMF. Do you think the problem is CB? It only seemed to creep up after I upgraded the bridge, but then again, if no one was having the problem before, they weren't reporting it - OR - no one was resetting passwords before.
I'm wondering if the problem is actually SMF not updating CB. If they requested when trying to login to SMF it might be that they requested through SMF. I will look into the issue.
I created a test account, and when I try either "lost password" from the CB login, or if I try "forgot password" from SMF, I get redirected to the same place to enter username and email address. I enter the info, and it then goes to a blank screen (is this a caching problem?) I get the password in an email. I enter the new password, and it does not work. I get the pop up "Incorrect Username or Password, please try again." If I try to login through SMF (wrapped) I get "Password Incorrect."
I created a test account, and when I try either "lost password" from the CB login, or if I try "forgot password" from SMF, I get redirected to the same place to enter username and email address. I enter the info, and it then goes to a blank screen (is this a caching problem?) I get the password in an email. I enter the new password, and it does not work. I get the pop up "Incorrect Username or Password, please try again." If I try to login through SMF (wrapped) I get "Password Incorrect."
I had one user report the same problem. I actually have not had time to look into the issue and just reset it for them at the time. So it looks like this might actually be a real issue.
i still run into problems when trying to renew lost password through the cb_login_module lost password link... is there any possible fix for that? i have the error snapshot attached..
Went to forum link site.com/forum clicked on forgot pass and submitted the account email. it worked! got the password reset. works great from smf login but throws the user/pass incorrect error when I tried with cb login.
just to let you know, I m using Joomla 1.0.12 Community Builder 1.0.2 JSFM 2.0.2 smf cb plugin 2.0.3 SMF 1.1.2
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