Yeah it's pretty bad when you pay for support and don't get it. But Thanks to Wolverine , my webmaster will be able to fix this problem and I will finally be able to use the portal. This is the only forum I will post to if something else happens.  By the way anyone got any idea what Joomlapal's problem is when it comes to customer service? I see they removed their phone number too.

I use Mambo for a portal and recently purchased the joomlapal for membership, which was installed by the tech there. When someone goes to membership registeration, it will not allow the to register. Now i have sent numerous emails to support and as of this morning have yet to receive any response. Been waiting 6 days for a answer. So i am coming to you knowledgable people on this. I would appreciate any hel;p possible on fixing this as i can use my portal for my business and am loosing money from it. below is the error anyone gets when they trry to register.



Missing parameter!
Put the file(s) in the staticfiles directory or a subdirectory of it.
Usage:
index.php?option=com_joomlapal&staticfile=filename.html
or
index.php?option=com_joomlapal&staticfile=directoryname/filename.html   
   


Thank you for any help with this in advance. I am so frustrated